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Privacy Policy

CopperNose Ltd is fully committed to upholding its Privacy Policy. Providing the company with your personal information is an act of trust; an act that is taken very seriously in the way that we operate. This Privacy Policy will outline details on how information is collected and used. Information is also provided on how to change or de-activate your data.

Method of Collecting Information

We collect only the information supplied by you to us when contacting us or ordering products from our website.

Type of Information Collected

When visiting our Website, general information that will not personally identify you may be collected. Types of information include data about pages visited, duration of page view, location previous to accessing our Web site, navigational habits of users along with details of browser (including Internet Protocol ‘IP’ addresses or browser configurations) and operating systems. This information alone will not identify an individual. Instead, it provides statistics that are used to analyse and improve our Website.

If you contact us via our contact from we will store your name and email address so that we reply to your enquiry. We process this data on the basis of legitimate interest.

If you purchase products via the website we will store your name, address, email address, telephone number and order information We process this data on the basis of contractual obligation so that we can supply the goods you have purchased. We may contact you in the future to provide you with information about our products and will do so under the legal basis of legitimate interest.

Credit card information is not stored by CopperNose Ltd. All credit card transactions are processed by third party suppliers.

Personally Identifiable Information

Personally identifiable information is defined as any personal information that could identify you such as your name, address, telephone number, billing and shipping information, credit card information or e-mail address. Generally, when you visit our Website, you are not required to disclose who you are or reveal any personally identifiable information. Since we take your privacy seriously, no personally identifiable information will be collected unless it is voluntarily provided, for example when contacting us, or purchasing products.

Access to Information

Personal information may be shared with third party suppliers and service providers including independent contractors providing services for or with us. In all cases, these third parties are contractually required to keep that information confidential. They are not authorised by us to use that information for any other purpose than to carry out the services they are performing for or with us. Information may only be disclosed to third parties if consent is received, if we are compelled or authorised to do so by Law, or if there is a reasonable belief that there is a threat to someone’s life or health.

Security and Storage of Information Collected

We are committed to maintaining the security of data collected and protecting it from loss, misuse or alteration. This applies to demographic information, client site usage information and personally identifiable information. Data collected is stored on secure servers that can be accessed by authorised personnel only. Access or use of information for any purpose other than those explained in this Policy will not be authorised.

Changing and De-activating Your information

If you would like to change or de-activate any personally identifiable information you have submitted to us, please send a request to us via our contact us from. As soon as your request is received, we will change or de-activate any information that could be used to identify you unless disclosure is required or authorised by Law. Once de-activated, your data will no longer be accessible.

Changes to the Privacy Policy

To fully protect your privacy, we reserve the right to amend this Policy at any time and for any reason. Amended terms will be posted via the web site as they occur and you are encouraged to check back frequently for updates. This privacy policy was last amended January 2018.

No Contract or Liability

Nothing contained in this Policy is intended to create a contract or agreement between CopperNose Ltd and any user providing identifiable information in any form, visiting our website. All necessary steps will be taken to comply with this Privacy Policy, but to the extent permitted by Law, nothing in this policy is intended to hold CopperNose Ltd liable for any failure to comply with this policy.